Privacy Policy
Privacy Policy for The Center for Wellness & Integrative Medicine
Effective Date: January 1, 2025
At The Center for Wellness & Integrative Medicine (“we,” “our,” or “us”), your privacy is a priority, and we are committed to protecting your personal information. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to keep it secure. By using our website and engaging with our services, including opting in to receive text messages, you agree to the practices outlined in this policy.
1. Information We Collect
We collect personal information when you interact with our website and services. This includes:
- Text Messaging Opt-In Data: When you choose to receive text messages from us, we collect your phone number and your consent to receive text communications. These messages may include appointment reminders, order alerts, account notifications, and other information related to your wellness services.
- Personal Information: We may also collect personal information such as your name, email address, mailing address, and health-related details that you provide when scheduling appointments or interacting with us.
- Non-Personal Information: We may gather non-personally identifiable information, such as browsing data, IP addresses, and cookies to enhance your experience on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Text Messaging Communications: If you opt-in to receive text messages, we will use your phone number and consent to send the following types of messages:
- Appointment reminders
- Order alerts
- Account notifications
- Promotional messages (if applicable)
- Wellness updates
These messages are intended to provide you with relevant information about your wellness journey and to keep you informed about important updates related to your appointments and services.
- To Provide Services: We use the personal information you provide to deliver the wellness services you have requested, such as scheduling appointments, sending reminders, and offering recommendations.
- To Improve Our Services: Your feedback and non-personal data help us enhance the website, our services, and the overall user experience.
- To Comply with Legal Obligations: We may use or disclose your information as required by law, such as to comply with healthcare regulations or to protect our rights in response to legal requests.
3. Text Messaging Terms & Conditions
When you opt-in to receive text messages from us, you agree to the following terms and conditions:
- Types of Messages: You can expect to receive the following types of messages:
- Appointment reminders
- Order alerts
- Account notifications
- Promotional messages (if applicable)
- Wellness updates
- Messaging Frequency: The frequency of messages may vary depending on your interactions with our services. While we strive to send messages only when necessary, you may receive messages at varying intervals based on appointment schedules, promotions, or updates.
- Message and Data Rates: Message and data rates may apply. Standard text message rates, as set by your mobile carrier, may apply to any messages sent or received.
- Opt-Out Instructions: You can opt-out of receiving text messages at any time by replying with the word “STOP” to any of our messages. This will immediately stop further text communications from us.
- For Assistance: If you need assistance with text messaging, you can reply with the word “HELP” or visit our website at https://drtomyarema.com.
4. Sharing of Information
We are committed to safeguarding your personal information. Specifically, we want to assure you that:
- Text Messaging Data: Your phone number and consent to receive messages will never be shared with third parties. We use this information solely to communicate with you about services, appointments, or promotions directly related to your wellness journey.
- Other Personal Information: We may share personal information with healthcare professionals, vendors, or service providers who assist us in delivering the services you have requested. These third parties are required to maintain the confidentiality of your information and can only use it to fulfill their obligations on our behalf.
- Non-Personal Information: We may share non-personal data, such as aggregated or anonymized information, with third parties for research, analysis, or marketing purposes. However, this data will not be linked to your personally identifiable information.
5. Data Security
We take reasonable measures to protect the personal information we collect, including the use of secure servers, encryption, and access controls. However, no method of data transmission or storage is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights and Choices
You have several rights regarding your personal information:
- Opt-Out of Text Messages: You can opt-out of receiving text messages at any time by following the “STOP” instructions in our messages or by contacting us directly.
- Access and Correction: You may request access to and correction of your personal information. If you wish to review or update your information, please contact us.
- Deletion of Information: You can request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience. You can manage your preferences for cookies by adjusting your browser settings, though disabling cookies may affect your experience on our website.
7. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and other tracking technologies to analyze how users interact with our website. Cookies help us personalize your experience and analyze traffic patterns. You can disable cookies through your browser settings, but this may affect the functionality of certain website features.
8. Links to External Websites
Our website may contain links to third-party websites. These websites are not operated by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.
9. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page, and the revised policy will become effective as of the posted date. Please review this policy periodically to stay informed about how we protect your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you need assistance with your personal information or text messaging preferences, please contact us at:
Terms and Conditions:
SMS For Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from [Business Name], you may receive text messages related to ( Please describe what your text messages you sent are related to, for example. appointment reminders, meetings, and follow up on cases. Please be aware that you must accommodate the types of messages and what they are related to based on what your company does or offers to your customers. Please be aware that the standard messaging disclosures should be added.
For Example: Hello Thank you for contacting (Company Name), how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help” or visit our [Privacy Policy URL] and [Terms of Service URL]
Please be advised this is just an example as you should adjust or accommodate this based on the type of messages your company would send to your customers.
Furthermore, it is important to cover the following throughout this SMS Terms And Conditions portion:
Message Frequency: Provide an estimated amount of SMS messages you would be sending daily across all users.
For example, Our SMS message frequency will be from 50 to 1000 text messages daily across all users. (This is just an example and should be adjusted based on your estimated SMS frequency daily).
Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.
Opt-In Method: To opt-in to our messaging service, you must provide explicit consent by checking the box below the form through our website.
Opt-out: Customer will be able to Opt-out for SMS messaging from (company name) by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START
Standard Messaging Disclosures.
Message frequency may vary
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text HELP or visit our website at [https://drtomyarema.com/]
Visit [https://drtomyarema.com/privacy-policy/] for privacy policy and [https://drtomyarema.com/terms-and-conditions/] for Terms of Service.
The Center for Wellness & Integrative Medicine
We value your trust and are committed to ensuring your privacy.